Terms of business
The rules we work under, written so you can read them. These apply unless we have signed something different with you, in which case that wins.
Last updated 24 September 2026
Quotes and prices
We quote a fixed price and a date before starting. A quote holds for thirty days. If the job takes us longer than we expected, the price does not change, because that is our estimating problem and not your budget.
If you change what you want after we have started, that is a new quote for the extra, agreed in writing before we do it. We will not spring it on an invoice.
Prices exclude VAT. We will tell you if and when we become VAT registered.
Paying
We invoice on completion unless the job is long enough to need stages, in which case we agree those up front. Payment is due within fourteen days. Late payment carries interest and costs under the Late Payment of Commercial Debts (Interest) Act 1998, though we would rather just be paid.
What you need to do
Give us the access we need, answer questions in reasonable time, and tell us who decides things. Most delays on a project are waiting for one of those three. If we are blocked for a long stretch we may need to requote the remainder, and we will say so before we do.
Who owns the work
You do, once you have paid for it. Copyright in everything we write for you transfers to you on payment. Repositories and cloud accounts are in your name from the start rather than handed over at the end, so there is nothing to hold hostage and nothing to migrate if you leave.
Two sensible exceptions. Open source components keep their own licences. And we keep the right to reuse general knowledge, techniques and non specific building blocks, because we cannot unlearn how to do our job.
Confidentiality
We keep what we see to ourselves, for as long as it matters. We will sign your own non disclosure agreement if you have one.
Naming you
We will not name you as a client, use your logo, or describe your project publicly without asking you first and getting a yes in writing.
If something goes wrong
If we deliver something that does not do what we agreed, tell us and we will fix it, at our cost. That is the main promise and we mean it.
Beyond that, our liability for any one piece of work is limited to what you paid us for it. We are not liable for lost profits, lost data you had not backed up, or losses we could not reasonably have seen coming. Nothing here limits liability for death, personal injury, fraud or anything else the law says cannot be limited.
Ending it
Either of us can stop, with reasonable notice. You pay for work done up to that point and you keep it. If we are the ones walking away, we will hand over cleanly and tell you honestly why.
The legal bits
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If any part of this is found to be unenforceable, the rest still stands.
Bitwright Technologies Ltd is a company registered in England and Wales. Company number and registered office are added here once incorporation completes.